Annual Report 2025 to 2026Our Annual Report 2025 to 2026 shows how people sharing their experiences of health and social care in Leeds made a real difference this year. From mental health crisis services to neighbourhood health, read how your voice shaped services across Leeds and West Yorkshire.Back to reports…The importance of independent voicePublished 03 July 2026 Written by the … Read More
Discovery report
Discovery report: a review of Healthwatch Leeds and a future ‘independent voice organisations’This report was prepared to support a Steering Group that was undertaking a review of Healthwatch Leeds and exploring what a future ‘independent people’s voice organisation’ in Leeds could look like.Back to reports…Review of Healthwatch Leeds and a future independent people’s voices organisationPublished 8 May 2026 Written by … Read More
NHS app
The NHS App: What people in Leeds really thinkThis report draws on people’s experiences of using, or not using, the NHS App. Between November and December 2025, we gathered the thoughts of 456 people, capturing their experiences through visits to community organisations and groups, and an online survey.Back to reports…What people in Leeds thought about the NHS appPublished: 8 May … Read More
Self-management of health – West Yorkshire Voice Report
Self-Management of HealthAcross the health and care system and policy, we are seeing an increasing move towards ‘supported self-management’, a term often used to mean increasing someone’s knowledge, skills and confidence to manage their own health. To help bring people’s voices into planning across West Yorkshire, we wanted to understand more about people’s experience and view of the realities of … Read More
Aspire Day Centres: Enter and View report
Enter and View visit to Aspire Day CentresWe completed announced Enter and View visits to four Aspire Day Centre services as part of a planned programme, following Leeds City Council’s request. These visits took place between 18 August and 23 September 2025, gathering views from customers, relatives and staff on safety, care, food, activities and involvement.Back to reports…Enter and View … Read More
Aspire Respite Services: Enter and View report
Enter & View visit to Aspire Respite ServiceWe completed announced Enter and View visits to five Aspire Respite Care services as part of a planned programme, following Leeds City Council’s request. These visits took place between 15 July and 12 August 2025. We gathered views from customers, relatives and staff on safety, care, food, activities and involvement.Back to reports…Enter & … Read More
Impact of Healthwatch Leeds Briefing Paper
Why independent listening matters in health and social careJointly commissioned by Healthwatch England, The King’s Fund carried out an independent review of the Healthwatch model, looking at what worked well, what challenges the model faced and what the future of people and community services should look like when the NHS is undergoing significant structural change.Back to reports…Briefing paper published 27 … Read More
Tips for young peoples mental health support
11 top tips for children and young people’s mental health servicesToo many young people in Leeds face barriers when accessing mental health support. In 2025, Youthwatch Leeds launched Time2Talk, a project where they visited local drop-in services, including The Children’s Society’s Time for Young People, to explore what helps and what prevents young people from getting the support they need.Back … Read More
Neighbourhood Health – LCH
Neighbourhood health reportHealthwatch Leeds, in partnership with Leeds Community Healthcare NHS Trust, gathered people’s experiences to inform the city’s neighbourhood health model. Below you will find our report, summary, animation and presentation recording to support learning and action. We urge system leaders to use these insights to design joined-up, accessible local care shaped by communities to reduce inequalities.Back to reports…Why … Read More
Economic benefit of AIS
Economic benefits of Accessible Information Standard and its impact on quality of lifeGemma supports her Deaf parents by attending appointments with them and by helping them understand health information. In a video interview, she identifies simple improvements that would reduce missing appointments, avoid repeating conversations, lower long-term treatment costs, and significantly improve the quality of life for Deaf patients and … Read More