Welcome to Your Healthwatch Leeds
Where to go for NHS Audiology
Many people have recently contacted us raising concerns about Specsavers Audiology Service being no longer offered from 01 April 2024.
There has been a lot of confusion among recipients as to where they can go to continue to receive audiology treatment and support on the NHS.
We have created an article to advise people on where to go for NHS Audiology.
Click on the button to read more or call us on 0113 898 0035.
NHS Audiology
Visiting Adel Manor
On 29th January 2024, we visited Adel Manor Care Centre to ask people living there and their families about their experience of living in the care home.
Enter & View is a statutory right to conduct visits that allow trained authorised representatives of Healthwatch Leeds to enter premises where health and care are provided, to observe the nature and quality of the service.
You can read about what people said and our recommendations in our report.
Adel Manor Report
End of life care in West Yorkshire
We were commissioned by the people in charge of the NHS in West Yorkshire to work alongside other local Healthwatch in West Yorkshire to find out people's experiences of end-of-life care.
We produced a report and storybook of people's experiences which will be used to shape the way end-of-life and palliative care services are delivered.
Warning: The documents include details about death and dying which some people may find distressing to read.
End of life care report
Our latest newsletter
The monthly newsletter tells you:
- recent reports that have already made a difference to health and care services
- our latest videos
- and opportunities for you to get involved.
Our latest newsletter is keeping you up to date with Healthwatch Leeds activity and also things we are doing in West Yorkshire.
Read the latest newsletter here.
Click the button below to sign up to receive future emails so you don't miss out. You can unsubscribe at any time.
Digital appointments
We asked people and communities in Leeds about their experience of booking and attending appointments digitally vs in-person. Digital appointments include online or over the telephone.
The report concludes that digital access. while it can be useful for some, it is not for everyone. Find out why and our recommendations in the report.
Click on the button to read more.
Are you struggling to find a NHS dentist?
We have created a page to provide you with information and advice on finding a dentist.
While we can't book you in with a dentist, we can point you in the right direction.
Click the button below to read about how to find an NHS dentist and how to get urgent dental treatment.
You can also contact us by calling 0113 898 0035 or emailing info@healthwatchleeds.co.uk
Advice and Info
West Yorkshire Voice
West Yorkshire Voice is a diverse group of members of the public and organisations which share their views and experiences of health and care services at a West Yorkshire level.
If you would like to find out more, call 0113 898 0035, email info@westyorkshirehealthwatch.co.uk or text 07717 309 843.
Click on the buttons below to register your interest in joining the West Yorkshire Voice.
Booking appointments at the GP
Many people tell us that they struggle to access their GP and make appointments. In 2022, GP practices introduced a more thorough process where receptionists asked questions to find out more about patient's issues, to assign them to the appropriate professional. This process is called triage.
After speaking to community groups, we found that this can cause a barrier for some people, making it even harder to get the appointment they need.
Healthwatch Award Commended
We are thrilled to have been commended for the Healthwatch Impact Award. This award honours Healthwatch efforts in improving health and care services, thanks to your valuable feedback.
Our commendation is for our impactful Changing Home Care project where we teamed up with local partners to improve home care services across Leeds. Click on the button below to find out more.
Changing Home Care
Advice & Information
We provide an information service to help you understand and access health and care services in the Leeds area.
We also want you to tell us about your experiences, have you had a good or bad experience of a health or care service? Use our feedback form.
The information service is open on weekdays from 9am to 4pm.
If there is no answer, please leave a message or email us and we aim to get back to you within two working days.
Call: 0113 898 0035
Email: info@healthwatchleeds.co.uk
Text: 07717 309 843
Click here to talk to us
YouthWatch Leeds
We’re a group of 14-25 year old volunteers that work with YouthWatch Leeds. We listen to the views of children and young people on how services like doctors, dentists and social workers could be made better for them.
We make sure their voices are heard! We try to be a group where everyone can be involved and have their say. You can read more about how we work in our Ways of Working by clicking on the button below.
For more information about YouthWatch Leeds and to find out if you would like to join, email Rameesah or phone us on 0113 898 0035.
Learn More
Volunteering with us
We don’t have a fixed idea of who will want to help us out, but if you agree with our vision and values – we’ll try and work something out with you.
We will always try to match the role to where your interests are.
We want volunteering to reflect your interests and your ideas about how we can help to improve health and social care systems in Leeds.