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Healthwatch Leeds is here to help you get the best out of your local health and care services. We bring your feedback to those who plan and deliver services in Leeds.

We provide an information and advice service to help people understand and access health and care services in the Leeds area. We also capture people’s experiences in order to help to improve local services. We produce reports that we share with providers and make recommendations which we follow up at a later date.

We provide an information service to help you understand and access health and care services in the Leeds area.

We also capture your experiences in order to help to improve local services.

When we visit a GP or care home, to see if there are areas we can advise on we will ask people what works and what could be improved. From what you tell us we will write a report and share our findings with the service providers. In the reports we will make recommendations and sometimes at a later date we will do a follow up visit to see if our recommendations were acted upon.

We carry out project work to listen to people’s views and experiences about health and care in Leeds in order to make recommendations to the decision makers and influence positive changes. These visits are an opportunity to collect views directly from service users, their family and carers and to observe the quality of the services provided.