Future in Mind

Future in Mind report image
 

Future in Mind Leeds


This report looks at overall experiences of services, with a particular focus on the following changes made as a result of the Future in Mind: Leeds strategy, priorities and Local Transformation Plan (LTP):

  • Development of the Mindmate.org.uk website
  • Introduction in January 2016 of the MindMate Single Point of Access (SPA)
  • More integrated working
    Improved waiting times
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Future in Mind Leeds

NHS Leeds South and East CCG asked us to find out the views and experiences of young people, parents and professionals who had recently used any children and young people's mental health and wellbeing services in Leeds.

Recommendations

Commissioners should consider ways they can work with providers to ensure that communication and support offered during the wait is consistent across services.

Explore ways in which the MindMate website can be more widely publicised, and include more detailed, useful information for young people and families.

Continue to evaluate MindMate SPA. Identify how referral pathways and communication with referrers and parents could be improved.

Future in Mind Action Plan

Healthwatch Leeds sent the action plan with our recommendations to the provider, to read the full report click on the report on the left.

Recommendations

Commissioners should consider ways they can work with providers to ensure that communication and support offered during the wait is consistent across services.

Explore ways in which the MindMate website can be more widely publicised, and include more detailed, useful information.

Raise awareness and accessibility of MindMate SPA amongst parents and young people.

Follow Up

Leeds CCG have committed to and delivered these outcomes. Below is a few examples click on the report to see them in full.

Highlights

We now have a populated Future in Mind: Leeds dashboard that includes waiting times. This reports quarterly to the programme board to ensure senior leaders from all providers will be aware of the variation in waiting times across the system.

Increased uptake by schools of the MindMate Champion programme has also increased awareness amongst professionals.

MindMate SPA was originally set up for referrals from professionals. There will be a pilot of self-referrals from children, young people and parents in 2018/19.