People’s experiences of digital health and careWith the NHS 10-year plan published in 2025 focusing on the shift from analogue to digital in health services, this briefing paper considers why we need to get this move right for people, what services can do to help and the risk to people if it isn’t done properly.Back to reports…Published: 29 September 2025. … Read More
Digital appointment check-in
Digital appointmentsBetween April and June 2023, we visited community groups across Leeds to find out their experience of booking and attending healthcare appointments face-to-face, over the phone and online.Back to reports…Digital appointments check-inThe digital appointment check-in is part of our ongoing community check-in series where we ask people across Leeds and in community groups, their thoughts on certain aspects of … Read More