Enter & View visit to Aspire Respite ServiceWe completed announced Enter and View visits to five Aspire Respite Care services as part of a planned programme, following Leeds City Council’s request. These visits took place between 15 July and 12 August 2025. We gathered views from customers, relatives and staff on safety, care, food, activities and involvement.Back to reports…Enter & … Read More
Economic benefit of AIS
Economic benefits of Accessible Information Standard and its impact on quality of lifeGemma supports her Deaf parents by attending appointments with them and by helping them understand health information. In a video interview, she identifies simple improvements that would reduce missing appointments, avoid repeating conversations, lower long-term treatment costs, and significantly improve the quality of life for Deaf patients and … Read More
GP websites
GP website accessibility summary reportOur findings about how accessible GP websites are, and what can be added to make them better suited to those with additional communication needs.Back to reports…GP website accessibility summary reportPublished 10 July 2025 Written by the Healthwatch team If you would like the report in another format, please contact us on 0113 898 0035 or email … Read More
AIS SAF Website Report
Accessible Information Standard Self-Assessment Framework Pilot Website ReviewMaking sure that people can access information about what health and care services are doing to be accessible for people with communication barriers.Back to reports…Accessible Information Standard Self-Assessment Framework Website Pilot reportPublished 19 May 2025 Written by Katie Joenn If you would like the report in another format, please contact us on 0113 … Read More
AIS Self Assessment Framework pilot report
Testing the Accessible Information Standard Self-Assessment Framework Pilot in LeedsExploring how well the refreshed Accessible Information Standard Self-Assessment Framework works in practice.Back to reports…Accessible Information Standard Self-Assessment Framework Pilot ReportPublished 19 May 2025 Written by Tatum Yip and Katie Joenn If you would like the report in another format, please contact us on 0113 898 0035 or email the team … Read More