Annual report 2024 to 2025
"This year has been another year focusing on the key issues that matter to the people of Leeds: dentistry, mental health, access to GPs, health inequalities and seeing real changes to services as a result of the feedback that you have shared with us. Looking ahead it is a time of continued challenges for the NHS and social care and so keeping your voice and experience at the forefront of that will be our core aim. We look forward to hearing from you, working with you and supporting all communities in Leeds to have a voice."
Hannah Davies, Chief Executive, Healthwatch Leeds
Your voice is more important than ever - Annual Report 2024 to 2025
Published 04 July 2025
Written by the Healthwatch Leeds Team
If you would like the report in another format, please contact us on 0113 898 0035 or email the team at info@healthwatchleeds.co.uk
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Highlights
- 1,628 people shared their experiences of Leeds health and social care services with us, helping us to raise awareness of issues and improve care.
- We produced 27 reports, videos and briefing papers outlining the improvements people would like to see in areas such as ordering repeat prescriptions, where to go for mental health crisis services and what it is like for people with chronic pain.
- 979 people contacted us for advice and information on our phone line. We were able to help them with information such as what to do if you do not have an NHS dentist, where to go for hearing aid services in Leeds and how to make appointments.
- This annual report has the longest list of outcomes we have ever had in an annual report, highlighting how much your voice and the work we do make a difference.
One Comment on “Annual report 2024-25”
Keep up the excellent work, so glad I was able to attend several focus groups to give my expertiseam as an unpaid carer. Look forward to working with you in the future