Healthwatch Insight Report on Mental Health Services

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People's experience of mental health support in West Yorkshire

Local Healthwatch across West Yorkshire are working together to share people's experiences of health and care services at a West Yorkshire level. This is to ensure that people's voices are at the heart of shaping these services.
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West Yorkshire Insight Report - The public's experience of mental health support in West Yorkshire, August 2023

What people across West Yorkshire are telling us about their experience of health and care services in August 2023
Healthwatch, working together across West Yorkshire, has produced a report highlighting some of the key challenges and issues being faced by people and communities, when trying to access mental health support.
The data comes from a range of sources including previous research carried out by local Healthwatch, the third sector and statutory partners, enquiries received by Healthwatch, feedback shared with West Yorkshire Voice and reports produced in local places at a West Yorkshire level. This report has been shared with those in charge of planning health and care services at the West Yorkshire Integrated Care Board meeting on Tuesday 19 September 2023.
Local Healthwatch in West Yorkshire includes:

In this report you will find:

  • What we are hearing: what is working well and what could be improved
  • Insight on: person-centred care, communication and information, health inequalities, access, care coordination, kindness and compassion.
  • Recommendations
Click on the button below to read the report.
Please get in touch if you require the report in a different format. Either call 0113 898 0035, email info@healthwatchleeds.co.uk or text 07717 309 843.
Read the report

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