West Yorkshire reports
This page is an archive of all of the local West Yorkshire Healthwatch reports that were presented to the System Oversight and Assurance Group (SOAG).
SOAG is a senior decision-making board of leaders at a West Yorkshire Level.
Local Healthwatch (Bradford District and Craven, Leeds, Calderdale, Kirklees and Wakefield District) used these reports to share their insight based on key themes of issues that are being heard from people using healthcare services across the region.
Back to Healthwatch Leeds reports...
Citizen Voice May 2022
Healthwatch Report to System Oversight and Assurance Group.
'Healthwatch in West Yorkshire shared several papers with health and care partners on the key issues the public has raised with us. These papers recommended ways in which West Yorkshire's decision makers can shape health and care services so that they meet people's real needs now and in future.'
This report pulls together the themes talked about in the reports below and provides recommendations based on people's experiences.
To read the report about Citizen Voice, click on the button below.
Highlights
The switch to remote health and care delivery
Access to a NHS dentist
Delayed treatments
Care home restrictions
GP access
Integrated, joined-up health and care
Taking mental health seriously
The effect of the cost of living crisis on deprived communities
People's voices being integrated into decision making in West Yorkshire
Deprivation February 2022
Healthwatch Report to System Oversight and Assurance Group.
To read the report about people's experiences of deprivation affecting their health and well-being, click on the button below.
Highlights
Dentistry
Digital exclusion
Having to travel
Feeling obliged to go private
Mental Health November 2021
Healthwatch Report to System Oversight and Assurance Group.
To read the report about people's experiences with mental health services, click on the button below.
Highlights
Taking people's needs and concerns seriously
Getting lost in the system
Connecting with support offered by an overstretched service
How staff interactions make a difference
Integrated Care September 2021
Healthwatch Report to System Oversight and Assurance Group.
To read the report about people's experiences of services working together, click on the button below.
Highlights
Effective communication with service users/patients
Communication between professionals
Transitions and decision-making
Viewing mental health and physical health as interlinked
The role of families and carers
Crucial role of person-centred, co-ordinated care
The importance of good compassionate care
Primary Care 2021
Healthwatch Report to System Oversight and Assurance Group.
To read the report about people's experiences of primary care, click on the button below.
Highlights
Booking appointments
Digital exclusion
Navigating a health and care system under pressure
Dentistry July 2021
Healthwatch Report to System Oversight and Assurance Group.
To read the report about people's experiences with dentistry, click on the button below.
Highlights
Lack of access to NHS dentists
The impact of delayed treatment and lack of access
Confusion around what treatment is being offered
Clear and accessible information
Care homes June 2021
Healthwatch Report to System Oversight and Assurance group.
To read the report about people's experiences in care homes, click on the button below.
Highlights
Key themes
Case studies/ examples/ survey findings
Impact
Paused Treatment May 2021
Healthwatch Report to System Oversight and Assurance group.
To read the report about people's experiences with paused and delayed treatment, click on the button below.
Highlights
Feedback from each local Healthwatch in West Yorkshire
Feedback from Leeds Parkinson's Group
Feedback from BHS Skyline Leeds - supporting with HIV