Enter & View visit to RecoveryHubSouthLeeds
Healthwatch Leeds carried out an Enter and View visit to RecoveryHub@SouthLeeds on the afternoon of 27th February 2019. The Hub is a service for older people who have left hospital and who need extra care and support before returning home.
The visit was part of our programme of Enter and View visits to new care facilities in Leeds.
Enter & View visit to RecoveryHubSouthLeeds
The visit was part of our programme of Enter and View visits to new care facilities in Leeds. Below are a selection of recommendations, to see the full report click on the image of report to the left.
Recommendations
Review how extra flexibility could be built into the activities timetable to accommodate service users with limited mobility and consider how activities could be further utilised as a way of building service users’ independence.
Keep service users and their families informed as to when their next review will take place and continue to find ways to ensure service users are aware of the progress they are making towards independent living. We know that this is something the Hub is looking into, as the manager explained to us that it can take time for staff to help service users understand that the Hub’s aim is to enable them to live independently.
Service users mentioned how their limited mobility restricted their ability to take part in activities.
Action Plan
RecoveryHub@SouthLeeds have responded to our recommendations and have given us feedback on what they are hoping to do. Click on the image to the Left to read the full Action Plan. Below are a few of their responses.
Recommendations
More one to one personalised activities now take place. Therapy Team to re-introduce breakfast club and exercise groups promoting service user independence and building strength.
Keep service users and their families iFollowing feedback received at our service user forum, we have devised a small booklet called ‘My recovery journey log’. Service users keep these themselves
Small group sessions in larger communal areas facilitating wheelchair users have been increased in frequency.