Peoples experience of Occupational Therapy

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Understanding people's experiences of Occupational Therapies


We worked with the Pan Leeds Occupational Therapy board to bring the voices of people who use the service to inform the development of the city wide occupational therapy service

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Understanding people's experiences of Occupational Therapies

In February 2016 the Citywide Workforce Workstream signed off the Pan Leeds Occupational Therapy Mandate, initiating work to consider how the occupational therapy workforce across Leeds could operate more flexibly. Click on the image on the left to read the full report

Highlights

When equipment is being ordered, it would be helpful to keep the patients and service users informed on the progress, especially when a long wait is to be expected.

Changing an occupational therapist can be difficult and many respondents have expressed concerns about the complexity of the process and the annoyance at having to repeat their information. Simplifying the process and

A few patients and service users said that they should have been referred earlier. Ensuring that GPs and other professionals in the health and care system are well informed and up to date about the occupational therapy service and support could improve appropriate and timely referrals.

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Action Plan

Following on from our report, this is the service providers response to our recommendations