Healthcare in HMP Leeds
HMP Leeds invited Healthwatch Leeds (HWL) to find out what works well and what can be improved with the healthcare in Armley prison
Healthcare in HMP Leeds
HMP Leeds invited Healthwatch Leeds (HWL) to find out what works well and what can be improved with the healthcare in Armley prison, following the implementation of a new contract with healthcare service provider Care UK. You can read all the recommendations in the report on the left below are a sample of some of our recommendations.
Recommendations
Consider putting a ‘confidential box’ on wings that could be used to report bullying.
Reviewing the reception process so the prisoners can be assessed by the health team on the first night.
Formalising a system so all new arrivals are seen by the HCRs and given written and/or verbal information about healthcare service.
Action Plan
HMP Leeds have supplied us with an action plan responding to our recommendations, here a few to see them all click on the report on the left hand side.
Highlights
All applications now have a reply slip attached that enables us to immediately inform the patients when we have made an appointment. The slips are put in sealed envelopes and given to the Healthcare Reps to distribute.
Each clinician has been instructed to rebook appointments when call up officers are unable to collect patients to attend healthcare appointments.
The Safer Custody department has a community concern form that is available on each PID desk to report issues of concern. This is placed in the complaints box and collected daily. Consider a relaunch to raise awareness.